Three unedited calls to our demo receptionist. Nothing re-recorded, nothing cut.
She says she is an AI before anyone has to ask twice. Your customers are never misled, and you are never the business that pretended otherwise.
Ava Thanks for calling Maple Hollow Heating and Air. This is Ava, an AI assistant, on a demo line, and calls may be recorded. How can I help you
Caller Is
Ava today?
Caller this a real person?
Ava I'm actually an AI assistant, not a live person — this is a demo phone line for Maple Hollow Heating and
She will not invent a price. Quoting a number you have to walk back costs you the job and the trust. She books the free estimate instead.
Ava Thanks for calling Maple Hollow Heating and Air. This is Ava, an AI assistant, on a demo line, and calls may be recorded. How can I help you today?
Caller How much for a new furnace?
Ava For a brand new furnace installation, we actually offer a free in-home estimate, since the exact cost depends on the size of your home, the unit you choose, and installation details. A technician would come out, take a look, and give you an exact quote on site with no obligation.
Caller
She stops taking details, tells them to get out without touching switches, and sends them to 911 or the gas company. Safety first, booking second.
Ava Thanks for calling Maple Hollow Heating and Air. This is Ava, an AI assistant, on a demo line, and calls may be recorded. How can I help you today?
Caller Hey. I I smelled some gas.
Ava That's serious, so let's take care of it right now. Please leave the home immediately, don't touch any light switches or appliances on your way out, and once you're safely outside, call your gas company's emergency line or 911.
Caller
Caller We're still inside.
Ava house right now, or still inside?
Ava Okay, I need you to leave right now, calmly, without turning on or off any lights or appliances, just get everyone outside immediately.
Caller
Caller You. Yeah. No. You're out. Thank you.
Ava I'm glad to hear you're out and safe. Please go ahead and call 911 or your gas company's emergency line right now so they can check things out.
Caller
Caller I'll call
Ava help with?
Caller back later. Thanks.
Ava Sounds good, please make that call to 911 or the gas company right away. Stay safe, and